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Return Policy

We will receive package contains the originally ordered product(s), either opened or unopened, postmarked within 30 days of the received date and the included RMA number obtained from customer service. If you wish to return your order, the fastest way to is to contact our customer service representatives at (800) 560-7164 or email us at [email protected] and we'll provide further details on return address.  

When a refund is issued, please allow 3-5 business days for the refund to reflect in your bank account.

Return Address: 1218 E Broadway #317, Long Beach, CA 90802, USA

  • Direct Buzz LLC, 15 Questa Ct Sacramento, CA 95833, USA
  • [email protected]
  • (800) 560-7164

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